Returns & Exchanges
At Roll Your Own Papers, we want you to be completely satisfied with your purchase; if your order is damaged or incorrect, you may return unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and a brief explanation of the reason for the return or exchange.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all custom rolling papers or accessories are protected from transit damage.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing