Frequently Asked Questions
Everything you need to know about your custom rolling paper orders.
What is the average shipping time for custom orders?
Standard production and shipping for custom rolling papers typically takes 3 to 4 weeks. We also offer expedited shipping options at checkout for tighter deadlines.
Are your papers made from natural materials?
Yes, all our rolling papers are made from 100% organic materials, including hemp, rice, and wood pulp, featuring a natural Arabic gum line for a clean burn.
Do you offer wholesale pricing for bulk purchases?
Absolutely. We offer tiered pricing for bulk and wholesale orders. The more you order, the lower the price per unit becomes.
Can I request a sample before placing a full order?
We offer sample packs of our previous work so you can feel the quality of our papers and see the print clarity before committing to a custom design.
What is your return policy for customized products?
Due to the personalized nature of our products, custom orders are non-refundable. However, if there is a manufacturing defect or printing error, we will replace the items free of charge.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and bank transfers for large wholesale orders.